Reference

Terms and Conditions for Your empaire88 Account

Every account on empaire88 is governed by these terms — they set out what you can do, what we commit to, and how disputes are handled.

Applies to all account holdersCovers DANA, OVO, GoPay transactionsSubject to local law and eligible regionsUpdated terms take effect on publicationContact support if anything is unclear

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TERMS CONTACT PATHS

How to Reach Us About These Terms

Team online

Live Chat

Open the chat widget from any page on empaire88 to ask about a specific clause, a transaction query, or account eligibility. Responses are handled by our Indonesia support team.

Email Support

Send a written query about these terms to our support address — useful when you need a record of the response or are asking about a past wallet transaction through OVO or GoPay.

Account Help Centre

Log in and visit the Help section to raise a formal terms-related query. From there you can also check the status of any open disputes linked to your DANA or OVO wallet.

What These Terms Cover and How They Apply

empaire88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms form the full agreement between you and empaire88 the moment you create an account. They cover how your account is opened and verified, how wallet-linked transactions via DANA, OVO, and GoPay are processed, and what happens if a transaction is disputed. Eligibility to use

1
the platform depends on local law and is available only where local law permits — players in Bekasi and elsewhere in Indonesia should confirm this before proceeding. We can update these terms at any time; the version published on this page is always the current one,
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and continuing to use your account after an update means you accept the revised terms. If a section of these terms is found unenforceable, the remaining sections stay in force. These terms do not limit any statutory rights you may have under applicable Indonesian law. Any
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behaviour that attempts to circumvent account rules — including creating multiple accounts, misusing wallet references, or submitting false verification details — is a breach and may result in account suspension pending review.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Our Commitments Under These Terms

These terms are not just a document we publish and forget — they shape how we operate your account day to day, from wallet verification to dispute resolution. Below are the four areas where we hold ourselves to a clear standard.

Account Security

Your account is protected by password authentication and OTP verification at login. We do not share your credentials with third parties, and wallet-linked data for DANA, OVO, GoPay is handled under strict access controls.

Data Retention

We retain account and transaction records for as long as required under applicable law. You may request a summary of your stored data by contacting support — we'll respond through the same channel you used.

Cookie and Session Policy

We use session cookies to keep your account active while you browse and analytics cookies to improve how the platform performs. You can manage cookie preferences through your browser settings at any time.

Terms Change Notification

When we update these terms, the revised version is published on this page immediately. For material changes, we aim to notify you via the email address registered to your account before the update takes effect.

Common Questions About These Terms

If something in these terms feels unclear, the questions below cover the points we hear most often. For anything not addressed here, reach our support team through live chat or email.

Yes. Every transaction processed through DANA, OVO, GoPay, or any other linked wallet is subject to these terms. The wallet method you choose does not change your obligations under this agreement.

We can suspend or close an account that breaches these terms — for example, multiple accounts under one identity or false verification details. You'll be notified via your registered contact before any final action is taken.

Raise the dispute through the Account Help section or by contacting support directly. We'll review the transaction record, including the wallet reference from DANA, OVO, or GoPay, and respond in writing.

Send a data access request to our support email. We'll verify your identity against your account registration and provide a summary of stored data within the period required under applicable law.

The same terms apply across all regions where the platform is accessible. Eligibility itself depends on local law — use of the account confirms you have checked and comply with the rules in your area.

Any clause found to conflict with applicable Indonesian law is unenforceable to that extent only. All other sections of the agreement remain fully in effect and continue to govern your account.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions for Your empaire88 Account

How to Reach Us About These Terms

Live Chat

Email Support

Account Help Centre

Our Commitments Under These Terms

Account Security

Data Retention

Cookie and Session Policy

Terms Change Notification

Common Questions About These Terms

01 Do these terms apply to all payment methods, including DANA and GoPay?

02 Can empaire88 close my account under these terms?

03 What happens if I disagree with a transaction recorded on my account?

04 How do I request a copy of my personal data held by empaire88?

05 Are these terms different for players in specific Indonesian regions?

06 What if a section of these terms conflicts with Indonesian law?

Terms & Conditions

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